Page 110 - Malaysian Journal of Health Promotion, Vol 4 (Supplementary 1) 2022

Malaysian Journal of Health Promotion, Vol 4 (Supplementary 1) 2022
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14 MOH-AMM Scientific Meeting 2022 in conjunction with 23 NIH Scientific Conference Abstract Book
home and their usual workplace, on top of workload stress, may be among the reasons
causing burnout and affecting quality of life. This study assesses the prevalence and severity
of burnout, its contributing factors and quality of life among MOH HCWs stationed at MAEPS
2.0 during the pandemic.
METHODS: A cross-sectional online survey was sent out to all MOH HCWs stationed at MAEPS
2.0 between September to December 2021. The Copenhagen Burnout Inventory was used to
assess burnout while the World Health Organization Quality of Life questionnaire assessed
the quality of life. Additional information was gathered using open-ended questions.
RESULTS: The rate of burnout ranged between 16% to 31% among the 377
respondents. Almost half of them had a good perception of their quality of life and were
satisfied with their overall health. There were moderate to strong correlations between
burnout and quality of life (p<0.001). Age and duration of services were significantly
associated with both outcomes. Motivating and demotivating elements, management system,
career prospects, and positive outlooks despite the challenges and workload were among the
themes gathered.
DISCUSSION/CONCLUSION: Some HCWs experienced burnout and it relates to their quality
of life. Personal and work-related factors should be given due consideration in improving
human resource management at quarantine and low-risk treatment centres in preparation
for future pandemics.

ID 125 UNDERSTANDING DIABETES EDUCATOR’S ROLE IN DIABETES CARE IN PRIMARY
HEALTH CLINICS

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Nur Jihan Noris , Pangie anak Bakit , Ili Liyana Khairul Anuar , Zalina Libasin , Nik Dewi Delina Nik Mohd Kamil ,
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Ismail Saudi , Nor Hayati Ibrahim , Intan Syafinaz Saimy
1 Institute for Health Management, National Institutes of Health
2 Medical Development Division, Ministry of Health

INTRODUCTION: The rising prevalence of Diabetes Mellitus among Malaysian adults is a
major health concern, putting significant strain on our healthcare system. A holistic approach
is warranted to equip patients and empower them about diabetes management. Diabetes
education is thus critical, and Diabetes Educator (DE)’s role has grown in importance.
However, the role of DE has yet to be clearly defined. The purpose of this study is to
investigate DE’s role and develop a taxonomy of their activities.
METHODS: A qualitative method consisting of document reviews was employed. Eight
documents inclusive of reports, guidelines, and literatures on Diabetes Education and DE's
function were reviewed and referred to in order to develop interview guide with key
personnel on DE’s function. Inductive content analysis using N-vivo 12 was performed to
identify patterns and develop domains. This was then used to develop taxonomy of DE’s
activities and role.
RESULTS: A taxonomy of DE's role and activities in diabetes care were developed, consisting
of 14 domains: individual education and counselling, clinical examination, group education,
documentation, clinical care, updating the National Diabetes Registry, reviewing patients’
self-monitoring, screening, supervising junior staffs, professional development, referring to
other healthcare personnel, research involvement, and following up on missed appointments.
DISCUSSION/CONCLUSION: Document reviews alone may not be sufficient to explore the
entire role and activities of DE. Therefore, interviews with key personnel and DE themselves

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