Page 77 - npqh NATIONAL POLICY FOR QUALITY IN HEALTHCARE : Bridging Silos, Accelerating Improvements 2022-2026

National Policy for Quality in Healthcare
National Policy for Quality in Healthcare
Bridging Silos, Accelerating Improvements
Bridging Silos, Accelerating Improvements

3.7.7 Monitoring and Evaluation (M&E)

In ensuring effectiveness and efficient use of resources for any quality improvement
initiative, including the execution and implementation of this new policy, M&E should
be integrated as part of the implementation plan.

The following are the fundamental steps in carrying out M&E:

i) Construct a results framework for the quality initiatives
ii) Develop an M&E plan

iii) Select indicators
iv) Collect information on the selected indicators

v) Analyse the information gathered

vi) Compare results with the programme’s initial goals & objectives
vii) Share/Use the data

Depending on the resources available, evaluation will be carried out by an in-house
team or commissioned from an external team or both.

Outcome of the evaluation should be able to identify the gaps in implementation,
capture the impact of improvement, and provide further recommendations, such as
cost effectiveness and sustainability of the QII activities.

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