Page 66 - npqh NATIONAL POLICY FOR QUALITY IN HEALTHCARE : Bridging Silos, Accelerating Improvements 2022-2026

National Policy for Quality in Healthcare
Bridging Silos, Accelerating Improvements

3.6 NPQH Implementation Framework

Figure 10: NPQH Implementation Framework

Central to the NPQH Implementation Framework (Figure 10) is our aim to deliver
high quality of care for the people that is SAFE, TIMELY, EFFECTIVE, EQUITABLE,
EFFICIENT, PEOPLE-CENTRED and ACCESSIBLE (STEEEPA). These technical quality
domains are strongly supported by the three core values as our culture of work; CARING,
TEAMWORK and PROFESIONALISM. Seven priorities areas were the focus of NPQH that
need to be strengthened and enhanced; (i) Integrated people-centred health services
(ii) Governing for quality (iii) Internalising quality culture (iv) Engaging and
communicating with stakeholders (v) Capacity and capability for quality
(vi) Measuring and improving quality (vii) Monitoring and evaluation.

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