Page 41 - MJHP MALAYSIAN JOURNAL OF HEALTH PROMOTION Volume 2, 2020
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MALAYSIAN JOURNAL OF HEALTH PROMOTION Volume 2, 2020



                                       ABSTRACT
            The MyHEALTH Portal is a platform for individuals seeking information about
            their own and their family’ health. The aim of this study was to obtain feedback
            regarding patients’ usage and perceptions of the MyHEALTH Portal. A cross
            sectional study was conducted in 23 hospitals throughout the country. A total
            of 876 patients from 3 wards (Medical, Surgical and Orthopedic) were selected
            by systematic random sampling. The results showed that 211 patients (24.1%)
            were aware of the existence of MyHEALTH Portal. However, only 76 (8.7%)
            of the patients were on the MyHEALTH Portal. Among the 211 patients aware
            of the existence of the MyHEALTH Portal, the main reasons for not browsing
            the  portal  were  unaware  of  the  use  of  the  MyHEALTH Portal  (52.3%),  no
            need  (25.8%), browsing  other  health  portals  (21.1%)  and no  internet  access
            (0.8 %). The overall assessment of the content, design and features of portals
            among patients who visit the MyHEALTH Portal shows that they are doing well.
            MyHEALTH Portal awareness campaigns need to be implemented immediately
            by target groups (adolescent, adults & senior citizen) in various locations. The
            information presented should meet the needs of the target group and a review
            study should be conducted once this awareness campaign is implemented.
            Keywords: Usage, Perception, Patients, MyHEALTH Portal

            1.  PENDAHULUAN
                Terdapat beribu-ribu laman web perubatan. Ada yang memberikan maklumat
                kesihatan  yang boleh  dipercayai  dan ada  yang tidak.  Sebilangan berita
                perubatan adalah terkini dan sebahagiannya tidak. Memilih laman web
                mana yang boleh dipercayai adalah langkah penting dalam mengumpulkan
                maklumat kesihatan yang boleh dipercayai. Walau bagaimanapun, Internet
                telah banyak digunakan sebagai sumber maklumat kesihatan yang penting.
                (https://www.nia.nih.gov/health/online-health-information-it-reliable).
                     Kajian  yang dijalankan  oleh  Pallavi  Rao (2011) dengan  mengkaji
                faktor-faktor yang mempengaruhi keputusan pengguna untuk menggunakan
                portal kesihatan mendapati sebilangan responden telah menggunakan portal
                kesihatan tetapi terdapat juga responden yang belum menggunakan portal
                kesihatan. Hasil kajian juga didapati penggunaan portal kesihatan, banyak
                dipengaruhi oleh kepercayaan dan kepuasan portal berkenaan.
                     Kajian oleh Pew Internet & American life Project (2010) menunjukkan
                80% pengguna Internet Amerika mencari maklumat kesihatan dalam talian
                sekurang-kurangnya satu topik kesihatan utama. Terdapat peningkatan besar


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