Page 52 - npqh NATIONAL POLICY FOR QUALITY IN HEALTHCARE : Bridging Silos, Accelerating Improvements 2022-2026
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National Policy for Quality in Healthcare
Bridging Silos, Accelerating Improvements
2.0 Policy and Strategy
Development Process
2.1 Policy Development Approach
The development of NPQH involved an implementation-informed policy and strategy
development model, as illustrated in Figure 5 (4). This approach facilitated building a
sense of ownership among those entrusted with implementation of the policy and also
to ensure that products are grounded in the realities of service delivery and patient and
community experience. This method requires sustained and meaningful engagement
with stakeholders across the health system and throughout the process, embracing
both a “top-down” and “bottom-up” approach to improving quality.
Figure 5: Implementation-informed Policy and Strategy Development Model
2.2 The Eight Elements
These elements were adopted from the WHO Eights Elements of NQPS (4).
Figure 6: The Eight Elements Applied in Developing the NPQH
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