Page 56 - npqh NATIONAL POLICY FOR QUALITY IN HEALTHCARE : Bridging Silos, Accelerating Improvements 2022-2026
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National Policy for Quality in Healthcare
Bridging Silos, Accelerating Improvements
Following brainstorming sessions on ideas to address each of the 10 areas of concern,
it was decided that some of these concerns could be addressed using similar strategies.
This gave rise to the formation of seven strategic priorities, which are outlined below
and will be the focus of NPQH in the next five years.
Strategic Priority (SP) Areas of Concern Addressed
SP 1: Improving integrated people- • People-centered holistic approach
centred services
SP 2: Strengthening governance for • Governance & organisational structure
quality for quality
• Resources
SP 3: Strengthening internalisation • Quality culture
of quality culture among all
healthcare staff
SP 4: Enhancing engagement and • Stakeholder engagement
communication with stakeholders • Knowledge exchange, communication &
for quality coordination among programs
SP 5: Building effective capacity and • Workforce competency & capability
capability for quality towards quality management
SP 6: Enhancing measurement and • Health management information &
quality improvement initiatives quality monitoring and feedback system
• Quality indicators & core measures
SP 7: Strengthening monitoring and • Quality improvement initiatives M&E
evaluation of quality programmes
or initiatives
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