Page 58 - npqh NATIONAL POLICY FOR QUALITY IN HEALTHCARE : Bridging Silos, Accelerating Improvements 2022-2026

National Policy for Quality in Healthcare
Bridging Silos, Accelerating Improvements

3.0 The Policy and Strategy

3.1 Goal

NPQH is aimed to systematically plan for enhanced quality of healthcare by providing
an official, explicit policy statement and direction regarding the approach and actions
required at all levels of health service delivery across Malaysia’s health system.

3.2 Objectives

NPQH provides a pertinent guide for both the public and private sectors to improve
the quality of care that is delivered. The strategy lays out the government’s main
priorities of maintaining healthcare accountability and continuously improving the
care provided. To achieve a quality health care system for all Malaysians, a national
commitment must be made to measure, improve and maintain the highest standards
of quality healthcare. To accomplish this goal, the gaps between standards and actual
practice must be measured. Targeted, practical and innovative solutions must be
identified to close identified gaps. Aligned with NPQH, healthcare providers should
set specific measurable goals for each strategic objective to track success in achieving
these goals.

This policy seeks to address and provide guidance on the 7 Strategic Priorities (SP)
Areas identified in the situational analysis through the adoption of systematic and
collective plan of actions.

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