Page 47 - Care-for-vulnerable-populations-during-COVID-19-pandemic

Problem when patient died at home

This is the wrong time to die because we've had a couple of cases where patients died at home. In
accordance with the normal procedures, when there is a death at home, the family members
would have to go to the police station and get the death certificate. It has been quite difficult to
do so since the MCO has begun because the police is not so convinced even though there are
supporting documents to the patient’s death. They are not convinced that the patient died of
complications of the cancer or end stage renal failure. Family had to bring the body back to the
hospital and it became quite complicated.