Page 66 - NATIONAL POLICY QUALITY IN HEALTHCARE: Bridging Silos, Accelerating Improvements 2022-2026

National Policy for Quality in Healthcare
Bridging Silos, Accelerating Improvements

3.6 NPQH Implementation Framework

Figure 10: NPQH Implementation Framework

Central to the NPQH Implementation Framework (Figure 10) is our aim to deliver high
quality of care for the people. To achieve this, the elements defined as high quality of
care are the domains of: SAFETY, TIMELINESS, EFFECTIVENESS, EQUITY, EFFICIENCY,
PEOPLE CENTERED and ACCESSIBLE (STEEEPA). These technical quality domains
are strongly supported by the three core values as our culture of work; CARING,
TEAMWORK and PROFESIONALISM. Seven priorities areas were the focus of NPQH
that need to be strengthened and enhanced; (i) Integrated people-centred health
services (ii) Governing for quality (iii) Internalising quality culture (iv) Engaging
and communicationg with stakeholders (v) Capacity and capability for quality (vi)
Measuring and improving quality (vii) Monitoring and evaluation.

64