Page 23 - NIH Bulletin Vol. 20 July - December 2022 "Nurturing Ideas in Healthcare"

Institute for
Health System Research

1 1th National Quality Assurance (QA)
Convention 2022

Dr. Nurhayati Shaharuddin, Dr Samsiah Awang, Dr Nur Ezdiani Mohamed, Dr Izzatur Rahmi Mohd Ujang, Dr Divya Nair Narayanan,
Mrs Normaizira Hamidi, Mrs Khalidah Maruan, Mrs Roslina Supadi, Mrs Mariyah Mohamad

After a 3-year hiatus due to COVID-19, the 11th National QA
Convention, which was initially planned for 2021, was held in
The Light Hotel, Pulau Pinang, from 4 – 6 October 2022. It was a
collaboration between IHSR and MSQH, together with the Penang
State Health Department as the host state. Around 450 participants
from various health care facilities across public and private sectors
throughout the country attended the event. This convention
attracted an overwhelming response of 21 quality projects for the
oral category, 37 projects in the poster category, and 72 videos in the
short video category. These 130 spirited projects competed against
each other, showcasing their hard work, talent, and presentation
skills.

The convention was honoured to have YBhg Dato’ Dr Asmayani
Khalib, Deputy Director-General of Health (Medical), preside over
the plenary session on the third day with the topic “Revolutionising
.
Quality towards People-Centered Care” She expressed that the
theme was in the right direction, as people-centered care is at tagline of ‘INTERACT, EXCHANGE, INSPIRE’ this one-hour free and
,
the heart of solid healthcare systems. This is also aligned with easy session achieved its objective with active participation and
the Malaysian National Policy for Quality in Health Care (NPQH) interaction from both parties.
launched in 2021, which highlighted people-centeredness as one of
the quality domains. People-centered care is the root underpinning The QA/QI Champion Award was presented to 25 carefully selected
stronger healthcare systems of the 21st century, and this needs to projects among more than 50 nominations during the “Moment of
be put in the spotlight and factored into the fundamental essence Appreciation” session, as a token of appreciation for their effort
of healthcare systems. and commitment to quality-related activities. This convention also
witnessed 15 hospitals receiving their Accreditation Excellence
This year’s convention featured a “Meet the Leaders” session to Award in the aspect of Institutional Quality Assurance. The award
enable informal and interactive communication between invited was introduced by MSQH as a recognition to hospitals in the public
esteemed leaders and the delegates. With the ‘santai’ concept and and private sectors that had met their highest criteria.

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