Page 42 - Postmortem-findings-in-COVID-19-patients-and-mental-health-issues-in-the-era-of-COVID-19

● The Call Statistics

I take the statistics from one centre which I am stationed in, that is Befrienders Johor
Bahru. So, this is the call statistics from Befrienders Johor Bahru in year 2019. We have
356 in the month of March; 371 in April and 430 in May 2019. This number is only

through phones excluding the other modes of befriending. So, for the 9 centres, the
average calls are 3204, 3339 and 3870 for March 2019, April 2019 and May 2019
respectively. During MCO, the figures are double or more than double (March 2020, n

of calls=695; April 2020, n of calls=824 and May 2020, n of calls=660 with the average
calls of 6255, 7416 and 5940 in March, April and May 2020 respectively). Because of
the MCO period, we really need a lot of volunteers and our volunteers have to work

harder.