Page 20 - Living-on-the-frontline-of-COVID-19-in-MCO-and-CMCO

How did we manage ILI before COVID-19

pandemic?

We put a triage counter at our registration counter. The triage staff are the

paramedics: medical assistant or the nurses. They will ask the patients, the reasons
for their visits. We will spot for symptoms of ILI. If the patients have fever, cough or

shortness of breath, the triage staff will give masks to the patients. They will direct
these patients to a designated area i.e. fever centre. We do not want them to mix
with other patients in the clinic. In my clinic, we are fortunate because we have

plenty of rooms. We have a special corner or area of the clinic where we designated
it as a fever centre. These patients will go to this room, and they do not mix with the
other patients, especially the NCD patients.