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Great customer connections: simple psychological techniques that guarantee exceptional service/ Richard S. Gallagher
Material type:
TextPublication details: New York, NY: AMACOM, 2006Description: pISBN: - 0814473083
- 9780814473085
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| Open Shelf | NIH Library NIH Library | HF5415.5 G348 2006 (Browse shelf(Opens below)) | Available | BK00071546 |
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| HF5415.5 .S93 2004 SERVING INTERNAL AND EXTERNAL CUSTOMER/ | HF5415.5 .T43 2006 Service is front stage: positioning services for value advantage/ | HF5415.5 2000 COMMUNICATION 2000 2E: Communicating with Customers/ | HF5415.5 G348 2006 Great customer connections: simple psychological techniques that guarantee exceptional service/ | HF5415.5 wil 1996 Dealing with customer complaints | HF5415.52 .S83 2004 Complaint management: the heart of CRM/ | HF5438 .F753 2000 The most powerful tool |
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