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Great customer connections: simple psychological techniques that guarantee exceptional service/

Gallagher, Richard S.

Great customer connections: simple psychological techniques that guarantee exceptional service/ Richard S. Gallagher - New York, NY: AMACOM, 2006 - p.

ISBN: 0814473083 9780814473085

Subjects--Topical Terms:
Customer relations
Customer relations--Psychological aspects
Customer services
Customer services--Psychological aspects

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