Exceptional customer service: going beyond your good service to exceed the customer's expectation/ Lisa Ford, David Mc Nair and Bill Perry
Material type: TextPublication details: Massachusetts, USA: Adams Media Corporation, 2001Description: xi, 203p.: ill.; 23cmISBN:- 1580624588
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Open Shelf | NIH Library NIH Library | HF5415.5 .L769 2001 (Browse shelf(Opens below)) | Available | BK00070901 |
Includes Index
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