| 000 | 00532nam a2200205#a 4500 | ||
|---|---|---|---|
| 001 | 0000009006 | ||
| 003 | NIH | ||
| 005 | 20240220140245.0 | ||
| 008 | 240220s1996 xx 000 0 eng d | ||
| 020 | _a0566076977 | ||
| 033 |
_a960916 _b980126 |
||
| 040 | _aIMR | ||
| 090 | _aHF5415.5 wil 1996 | ||
| 100 |
_aWilliams, Tom _d1954- _eauthor. |
||
| 245 | 0 | _aDealing with customer complaints | |
| 260 |
_aAldershot: _bGower Publishing, _c1996 |
||
| 300 |
_axi, 132 p.: _bill. ; _c25 cm. |
||
| 650 | 1 | 0 | _aConsumer complaints |
| 942 | _cOS | ||
| 999 |
_c6842 _d6842 |
||