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1.
People skills : How to assert yourself, lisren to others and resolve conflicts by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: Simon & Schuster Inc., 1986
Availability: Items available for loan: NIH Library (1)Call number: HM132 bol 1986.

2.
Health communication: strategies for health professionals/ Laurel L. Northouse, Peter G. Northouse. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Stamford, Conn.: Appleton & Lange, c1998
Availability: Items available for loan: NIH Library (1)Call number: R118 .N67 1998.

3.
Making friends/ written and illustrated by Andrew Matthews. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Singapore: Media Masters, 1990
Availability: Items available for loan: NIH Library (1)Call number: HM132.

4.
The art of being kind/ Stefan Einhorn ; translated by Neil Smith. by
Edition: 1st Pegasus Books ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Original language: Swedish
Publication details: New York, NY: Pegasus Books, c2007
Availability: Items available for loan: NIH Library (1)Call number: BJ1533.K5 E3613 2007.

5.
A survival guide for working with bad bosses: dealing with bullies, idiots, back-stabbers, and other managers from hell/ Gini Graham Scott by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: Amacom, 2006
Availability: Items available for loan: NIH Library (1)Call number: HF5548.83 sco 2005.

6.
How to shine at work/ Linda R. Dominguez. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: Mc Graw Hill, 2003
Availability: Items available for loan: NIH Library (1)Call number: HF5381 dom 2003.

7.
Leadership through people skills/ Robert E. Lefton and Victor R.Buzzotta. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: Mc Graw Hill, 2004
Availability: Items available for loan: NIH Library (1)Call number: HD57.7 lef 2004.

8.
Dealing with people you can't stand : how to bring out the best in people at their worst by Dr. Rick Brinkman, Dr. Rick Kirschner. by Series: International bestseller
Edition: Revised and updated edition.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: McGraw-Hill, Inc., 2002
Availability: Items available for loan: NIH Library (1)Call number: HM1106 bri 2002.

9.
Relationships in marriage & family by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: Macmillan Publishing, 1977
Availability: Items available for loan: NIH Library (1)Call number: HQ734 sti 1977.

10.
Working with difficult people by Series: The WorkSmart series
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: AMACOM, 1995
Availability: Items available for loan: NIH Library (1)Call number: HD42 lun 1995.

11.
Winning with difficult people by Series: The Cassell business success guides series
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London: Cassell, 1995
Availability: Items available for loan: NIH Library (1)Call number: BF637.I48 bel 1995.

12.
Personal effectiveness by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Oxford: Butterworth-Heinemann, 1993
Availability: Items available for loan: NIH Library (1)Call number: HM132 mur 1993.

13.
The Effective communicator by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Petaling Jaya: Pelandok Publications, 1988
Availability: Items available for loan: NIH Library (1)Call number: HF5549.5 ada 1988.

14.
Giving and receiving criticism: practical techniques for interpersonal effectiveness: by Patti Hathaway by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: Los Altos, California: Crisp Publications, Inc., 1990
Availability: Items available for loan: NIH Library (2).

15.
Global status report on violence prevention 2014 by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: Geneva, Switzerland: World Health Organization, 2014
Availability: Items available for loan: NIH Library (1).

16.
Soft skills: the what, the why, the how: Nik Safiah Nik Ismail by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: Malaysia: Penerbit Universiti Kebangsaan Malaysia, 2010
Availability: Items available for loan: NIH Library (1).

17.
Kunci menjadi individu berkredibiliti/ Dato' Dr. Mohd. Fadzilah Kamsah & Ahmad Naim Jaafar by Series: (Siri pembangunan diri)
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: Malayalam
Publication details: Batu Caves, Selangor: PTS Publications & Distributors Sdn Bhd, c2005
Availability: Items available for loan: NIH Library (1).

18.
Training exercises to improve interpersonal relations in health care organizations/ by Cono Casella by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: eng.
Publication details: Greenvale, New York: Panel Publishers, 1979
Availability: Items available for loan: NIH Library (1).

19.
Psikologi ketenangan hati/ Hairunnaja najmuddin by
Edition: Edisi ke 2
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: Malayalam
Publication details: Kuala Lumpur: PTS Millennia Sdn Bhd, 2007
Availability: Items available for loan: NIH Library (1).

20.
Dealing with people you can't stand : how to bring out the best in people at their worst by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New York: McGraw-Hill, 2004
Availability: Items available for loan: NIH Library (1).

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