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1.
Quality assurance practices for health laboratories / by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Washington: American Public Health Associations, 1978
Availability: Items available for loan: NIH Library (2)Call number: QY23 qua 1978, ...

2.
Streamlining health care operations: how lean logistics can transform health care organizations/ Audie G. Lewis. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco: Chicago: Jossey-Bass AHA Press, 2001
Availability: Items available for loan: NIH Library (1)Call number: RA971 .L45 2001.

3.
4.
Crossing the quality chasm: a new health system for the 21st century/ Committee on Quality Health Care in America, Institute of Medicine. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Washington, D.C.: National Academy Press, c2001
Availability: Items available for loan: NIH Library (1)Call number: RA395.A3 I5557 2001.

5.
Redefining health care: creating value-based competition on results/ Michael E. Porter, Elizabeth Olmsted Teisberg. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston, Mass.: Harvard Business School Press, c2006
Online resources:
Availability: Items available for loan: NIH Library (1)Call number: RA399.A1 P67 2005.

6.
Knowledge translation in health care: moving from evidence to practice/ edited by Sharon E. Straus, Jacqueline Tetroe, Ian D. Graham. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Chichester, UK Hoboken, NJ: Wiley-Blackwell/BMJ, 2009
Availability: Items available for loan: NIH Library (1)Call number: WB 102.5 K73 2009.

7.
Quality manual : confidential enquiry into maternal deaths by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kuala Lumpur: Medical Development Division, Ministry of Health, 1999
Availability: Items available for reference: NIH Library: Not for loan (2)Call number: KKB00284, ...

8.
Strengthening care for the injured: success stories and lessons learned from around the world by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: Geneva, Switzerland: World Health Organization, 2010
Availability: Items available for loan: NIH Library (1)Call number: WHO WO700 str 2010.

9.
A Question of quality?: roads to assurance in medical care/ contributors, George Godber ... [et al.] ; edited by Gordon McLachlan. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London: Published for the Nuffield Provincial Hospitals Trust by the Oxford Univ. Press, 1976
Availability: Items available for loan: NIH Library (1)Call number: W84 FA1 que 1976.

10.
The Second sickness: contradictions of capitalist health care/ Howard Waitzkin by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: Free Press, c1983
Availability: Items available for loan: NIH Library (1)Call number: WA31 wai 1983.

11.
Panduan penandaarasan (benchmarking) Kementerian Kesihatan Malaysia/ Roslan Johari bin Mohd Ghazali. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kuala Lumpur: Institut Pengurusan Kesihatan, 2003
Availability: Items available for reference: NIH Library: Not for loan (2)Call number: W84.JM2 ros 2003, ...

12.
Performance review and quality in social care by Series: Research highlights in social work series ; 20
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London: Jessica Kingsley Publishers, 1994
Availability: Items available for loan: NIH Library (1)Call number: WA541.1 per 1994.

13.
Piawai-piawai kualiti : Jabatan Kesihatan Negeri Sarawak / by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Sarawak: Pejabat Kesihatan Negeri Sarawak, 1994
Availability: Items available for loan: NIH Library (1)Call number: W84.J2 pia 1994.

14.
Quality in health care : Theory, application, and evolution / by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Gaithersburg, Maryland: Aspen Publishers, Inc., 1995
Availability: Items available for loan: NIH Library (2)Call number: W84 qua 1995, ...

15.
The epidemiology of quality by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Gaithersburg, Maryland: Aspen Publishers, Inc., 1995
Availability: Items available for loan: NIH Library (1)Call number: W84.1 kaz 1995.

16.
Quality assurance : An introduction for health care professionals / project co-ordinators, Christine C. Wright, Dorothy Whittington by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Edinburgh: Churchill Livingstone, 1992
Availability: Items available for loan: NIH Library (1)Call number: QY23 qua 1992.

17.
The new public/private mix in health: exploring the changing landscape/ edited by Neil Soderlund, Pedro Mendoza-Arana and Jane Goudge by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: Geneva: Alliance for Health Policy and Systems Research, 2003
Availability: Items available for loan: NIH Library (1).

18.
World Health Organization. Beyond the numbers: reviewing maternal deaths and complications to make pregnancy safer
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: Geneva, Switzerland: World Health Organization, 2004
Availability: Items available for loan: NIH Library (1).

19.
Health systems performance assessment: debates, methods and empiricism: edited by Christopher J.L. Murray, David B. Evans by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: Geneva, Switzerland: World Health Organization, 2003
Availability: Items available for loan: NIH Library (2).

20.
WHO qualityrights tool kit: assessing and improving quality and human rights in mental health and social care facilities by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: Geneva, Switzerland: World Health Organization, 2012
Availability: Items available for loan: NIH Library (1).

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