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Results of search for 'su:"Consumer complaints"'
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Authors
Seidel, Wolfgang
Stauss, Bernd
Williams, Tom
Item types
Open Shelf
Locations
NIH Library
Topics
Consumer complaints
Customer relations
Your search returned 2 results.
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1.
Dealing with customer complaints
by
Williams, Tom
, 1954-
[author.]
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
Aldershot:
Gower Publishing,
1996
Availability:
Items available for loan:
NIH Library
(1)
Call number:
HF5415.5 wil 1996
.
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2.
Complaint management: the heart of CRM/
Bernd Stauss, Wolfgang Seidel.
by
Stauss, Bernd
[author.]
Seidel, Wolfgang
, 1935-
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
Cincinnati:
Thompson/South-Western,
c2004
Availability:
Items available for loan:
NIH Library
(1)
Call number:
HF5415.52 .S83 2004
.
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Text; Format:
print
; Literary form:
Not fiction