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The 4th secret of the one minute manager: a powerful way to make things better/ Ken Blanchard With Margret McBride 2003 by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: Harper Collins Publishers, 2003
Availability: Items available for loan: NIH Library (1)Call number: BF575 .A75 B453 2003.

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The One Minute Apology: A powerful way To Make Things Better/ Ken Blanchard with Margret McBride by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London: Harper Collins, c2002
Availability: Items available for loan: NIH Library (1)Call number: BF575 .A75B453 2002.

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