Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards: a how-to-do-it manual with CD-ROM/ Rosalind Farnam Dudden.
Material type:
TextPublication details: New York: Neal-Schuman Publishers, c2007.Description: xxii, 464 p.: ill.; 28 cm. + 1 CD-ROM (4 3/4 in.)ISBN: - 1555706045
- 9781555706043
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| Open Shelf | NIH Library NIH Library | Z678.85 .D83 2007 (Browse shelf(Opens below)) | Available | BK00071666 |
Includes bibliographical references and index.
Why evaluate? -- The effective library -- Library measures -- Method 1 : needs assessment -- Method 2 : quality improvement -- Method 3 : benchmarking -- Method 4 : library performance standards -- Method 5 : outcome measurement -- Other systems for quality improvement and evaluation -- Data collection and analysis methods -- Skills for communicating in evaluation projects -- Tools for improvement and evaluation.
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