Abbott, Christine <br/><br/>
Performance measurement in library and information services 

 - London:  Aslib,  1994 
 - vi, 57 p.;  23 cm. 
<br/><br/><label>ISBN: </label>0851423299 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information services<br/>Library Services<br/>Task Performance and Analysis