Parmenter, David.

Key performance indicators: developing, implementing, and using winning KPIs/ David Parmenter. - Hoboken, N.J.: John Wiley & Sons, c2007. - xv, 236 p.: ill.; 24 cm.

Includes index.

0470095881 9780470095881

2006020849

GBA685694

013572741


Organizational effectiveness.
Performance standards.
Performance technology.

658.4/013