TY  - BOOK
AU  - Kemp, Jana M.
TI  - No!: how one simple word can transform your life
SN  - 0814472303
PY  - 2005///
CY  - New York
PB  - AMACOM
KW  - Assertiveness (Psychology)
N1  - Includes bibliographical references (p. [219]-220) and index
ER  -