TY - BOOK AU - Watkins, Michael TI - Shaping the game: the new leader's guide to effective negotiating SN - 1422102521 PY - 2006/// CY - Boston, Mass. PB - Harvard Business School Press KW - Communication in management KW - Executive ability KW - Negotiation KW - Persuasion (Psychology) KW - Problem solving N1 - Includes bibliographical references (p. 177-187) and index ER -