TY  - BOOK
AU  - Booher, Dianna Daniels.
TI  - The voice of authority: 10 communication strategies every leader needs to know
SN  - 0071486690
PY  - 2007///
CY  - New York
PB  - McGraw-Hill
KW  - Communication in management
KW  - Leadership
N1  - Includes bibliographical references (p. 197-202) and index
ER  -