TY - BOOK AU - Koch, Edward I AU - Heady, Christy. TI - BUZZ: How to Create It and Win with It SN - 0814474624 PY - 2007/// CY - New York PB - American Management Association KW - Interpersonal communication KW - Persuasion (Psychology) KW - Success in business KW - Success N1 - Includes index ER -