TY  - BOOK
AU  - Mokhtar Abdullah
TI  - Value-based total performance excellence model: baseline assessment criteria guidelines for organisations
SN  - 9832636213
PY  - 2003///
CY  - Kuala Lumpur
PB  - IKIM
KW  - Industrial management
KW  - Industrial productivity
KW  - Management
KW  - Total quality management
ER  -