TY  - BOOK
AU  - McFarlan, Bill.
TI  - Drop the pink elephant: 15 ways to say what you mean-- and mean what you say
SN  - 1841126373
PY  - 2004///
CY  - Chichester [England]
PB  - Capstone
KW  - Interpersonal communication
N1  - "First edition published 2003"--T.p. verso; Includes index
ER  -