McFarlan, Bill. <br/><br/>
Drop the pink elephant:  15 ways to say what you mean-- and mean what you say/ 
Bill McFarlan. 
 - xvii, 177pages:  illustrations  20 cm. 
<br/><br/> "First edition published 2003"--T.p. verso.  Includes index. 
<br/><br/><label>ISBN: </label>1841126373 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal communication.