O'Dell Carla <br/><br/>
If only we knew what we know/ 
Carla O'Dell 
 - xvii,238pages:  illustration  24cm 
<br/><br/><label>ISBN: </label>0684844745 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Benchmarking(management)<br/>Communication in organizations<br/>Knowledge management<br/>Organizational learning