TY - BOOK AU - Glanz,Barbara A TI - The creative communicator: 399 ways to make your business communications meaningful and inspiring SN - 0070248125 PY - 1993/// CY - New York, London PB - McGraw-Hill KW - Business communication KW - Communication in management KW - Communication in organizations N1 - Includes bibliographical references (p. 223) and index ER -