TY - BOOK AU - Smith, Douglas K. TI - Taking Charge of Change: TEN PRINCIPLES FOR MANAGING PEOPLE AND PERFORMANCE SN - 9780201484083 AV - HD58.8 PY - 1996/// CY - Reading, Massachusetts PB - Addison Wesley KW - Organizational change KW - management KW - Performance standards KW - Personnel management KW - Work groups N1 - Includes bibliographical references and index ER -