TY - BOOK AU - Bone, Diane AU - Griggs, Rick (author) TI - Quality at work: A personal guide to professional standards: by Diane Bone and Rick Griggs SN - 0931961726 U1 - 658.515 BON PY - 1989/// CY - Los Altos, California PB - Crisp Publications, Inc. KW - Efficiency personal ER -