Halim Shafie MS ISO 9000: a practical guide for implementation in the civil service: by Halim Shafie and P. Manogran - Kuala Lumpur: Institut Tadbiran Awam Negara (INTAN), 1999 - xvii, 188 p.: ill.; 20cm Bibliography: p.186 ISBN: 967993358X Subjects--Topical Terms: Civil service--MalaysiaQuality control--Standards--Malaysia Dewey Class. No.: 658.562 HAL