Insights to performance excellence in health care:  an inside look at the 2001 Baldrige Award criteria for health care 

 - Milwaukee, Wis.:  ASQ Quality Press  [year of publication not identified] 
 - v., 277p.:  ill.;  27cm 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Benchmarking United States<br/>Medical care--Quality control--periodicals<br/>Quality Assurances, Health care--standards--United States<br/>Total Quality Management--organization & administrationUnited States
<br/><br/><label>Dewey Class. No.: </label>362.1 INS