Brinkman, Rick <br/><br/>
Dealing with people you can't stand : how to bring out the best in people at their worst 

 - New York:  McGraw-Hill,  2004 
 - xix,226p.:  ill  23cm 
<br/><br/><label>ISBN: </label>9780071379441 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal communication<br/>Interpersonal relations<br/>Psychology,Industrial
<br/><br/><label>Dewey Class. No.: </label>158.2 BRI D