TY  - BOOK
AU  - Charvet, Shelle Rose.
TI  - Words that change minds: mastering the language of influence
SN  - 0787234796
PY  - 1997///
CY  - Dubuque, Iowa
PB  - Kendall/Hunt Pub. Co.
KW  - Communication in organizations
KW  - Communication
KW  - Psychological aspects
KW  - Interpersonal communication
KW  - Neurolinguistic programming
N1  - Includes index
ER  -