Charvet, Shelle Rose.

Words that change minds: mastering the language of influence/ Shelle Rose Charvet. - Dubuque, Iowa: Kendall/Hunt Pub. Co., c1997. - xiii, 221 p.: ill.; 23 cm.

Includes index.

0787234796


Communication in organizations.
Communication--Psychological aspects.
Interpersonal communication.
Neurolinguistic programming.