Pickering, Peg. <br/><br/>
How to manage conflict:  turn all conflicts into win-win outcomes/ 
by Peg Pickering. 
 - Franklin Lakes, NJ:  Career Press,  2000. 
 - vi, 120 p.:  ill.;  21 cm. 
<br/><br/>Includes bibliographical references (p. 113) and index. 
<br/><br/><label>ISBN: </label>1564144402 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management.