TY  - BOOK
AU  - Evans, James R.
AU  - Evans, James R.
AU  - Lindsay, William M.
TI  - Managing for quality and performance excellence
SN  - 0324382278
PY  - 2008///
CY  - Mason, OH
PB  - Thomson/South-Western
KW  - Quality assurance
KW  - Quality control
KW  - Total quality management
N1  - Previously published under title: The management and control of quality; Includes bibliographical references and index
ER  -