Evans, James R.  1950- <br/><br/>
Managing for quality and performance excellence/ 
James R. Evans, William M. Lindsay. 
 - 7th ed. 
 - Mason, OH:  Thomson/South-Western,  c2008. 
 - 1 v. (various pagings):  ill.;  26 cm. +  1 CD-ROM (4 3/4 in.) 
<br/><br/> Previously published under title: The management and control of quality. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0324382278 0324646852 9780324382273 9780324646856 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality assurance.<br/>Quality control.<br/>Total quality management.