Bounds, Andy. <br/><br/>
The jelly effect:  how to make your communication stick/ 
Andy Bounds. 
 - Chichester, UK  Hoboken, NJ:  Capstone,  2007. 
 - xvii, 238 p.:  ill.;  24 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9781841127606 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.