Patterson, James G. <br/><br/>
Benchmarking basics:  looking for a better way/ 
James G. Patterson. 
 - Menlo Park, Calif.:  Crisp Publications,  c1996. 
 - p. 
<br/><br/><label>ISBN: </label>1560523565 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Benchmarking (Management)