TY  - BOOK
AU  - Hamlin, Sonya.
TI  - How to talk so people listen: connecting in today's workplace
SN  - 006073406X
U1  - 658.4/52 22
PY  - 2006///
CY  - New York
PB  - Collins
KW  - Business communication
KW  - Oral communication
KW  - Persuasion (Psychology)
N1  - Includes index; Originally published: Harper & Row, 1988
UR  - http://www.loc.gov/catdir/enhancements/fy0910/2005054765-b.html
UR  - http://www.loc.gov/catdir/enhancements/fy0910/2005054765-d.html
ER  -