TY - BOOK AU - Roslan Johari bin Mohd Ghazali AU - PAA Mohamad Nazir bin Abdul Rahman AU - Tahir Aris TI - Patient satisfaction in public hospitals SN - 9833038069 PY - 2005/// CY - Putrajaya PB - Medical Development Division, Ministry of Health Malaysia KW - Hospitals, Public KW - Malaysia KW - Patient Satisfaction KW - statistics & numerical data N1 - Includes bibliographical references (p. 105-106) ER -