Customer relationship management/ Kristin Anderson, Carol Kerr.
Material type: TextPublication details: New York: McGraw-Hill, c2002.Description: xii, 164 p.: ill.; 23 cmISBN:- 0071379541
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Open Shelf | NIH Library NIH Library | HF5415.5 .A528 2002 (Browse shelf(Opens below)) | Available | BK00072120 |
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HF5415 1995 Customer care in a week/ | HF5415.2 boy 1981 Marketing research : Text and cases | HF5415.3 mcd 1995 Marketing plans : How to prepare them, how to use them | HF5415.5 .A528 2002 Customer relationship management/ | HF5415.5 .B445 2007 How to talk to customers: create a great impression every time with MAGIC/ | HF5415.5 .L475 2006 Customer service from the inside out made easy/ | HF5415.5 .L769 2001 Exceptional customer service: going beyond your good service to exceed the customer's expectation/ |
Includes index.
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