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3 steps to yes: the gentle art of getting your way/

Bedell, Gene.

3 steps to yes: the gentle art of getting your way/ Gene Bedell. - New York: Crown Business, c2000. - 241 p.: ill.; 22 cm.

Includes index.

ISBN: 0609807196

Subjects--Topical Terms:
Communication--Psychological aspects.
Influence (Psychology)
Persuasion (Psychology)

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