Understanding, managing and implementing quality: frameworks,techniques and cases/
Antony,Jiju
Understanding, managing and implementing quality: frameworks,techniques and cases/ edited by Jiju Antony and David Preece - London New York: Routledge, 2002. - xxii, 232 p.: ill.; 24 cm.
Includes bibliographical references and index.
0415222710
Management.
Total quality management.
Understanding, managing and implementing quality: frameworks,techniques and cases/ edited by Jiju Antony and David Preece - London New York: Routledge, 2002. - xxii, 232 p.: ill.; 24 cm.
Includes bibliographical references and index.
0415222710
Management.
Total quality management.